Providing feedback to unsuccessful candidates is one of the most challenging aspects of recruitment. While employers often want to be respectful and encouraging, generic feedback can leave candidates confused and uncertain about how to improve.
Vague statements such as “you were not the right fit” or “another candidate had more relevant experience” rarely help applicants understand the reasons behind a hiring decision. More specific and constructive feedback can provide valuable guidance and help candidates develop the skills, experience or knowledge required for future opportunities.
The infographic below compares examples of unhelpful feedback with more specific alternatives that provide candidates with clearer insights into the hiring decision.
Key Takeaways
- Generic feedback often creates confusion rather than learning.
- Candidates benefit from specific examples linked to skills, experience or behaviours.
- Constructive feedback helps applicants identify areas for improvement.
- Clear communication can improve the candidate experience and strengthen an employer’s reputation.
- Even brief feedback can be valuable if it explains the reasons behind a decision.
The importance of recruitment practices, candidate experience and professional development is explored further in Making Sense of My Unemployment.
Link to book: https://www.amazon.com/dp/3033078214
Making Sense of My Unemployment 